Embold Health Privacy Policy

Effective: May 4, 2020


Emboldhealth.com (our “Website“) is owned by Embold Health, Inc. (“Embold Health” or “We“). We respect your privacy and are committed to protecting it through our compliance with this Privacy policy and the Health Insurance Portability and Accountability Act of 1996 (HIPAA).  HIPAA requires that access to Protected Health Information (PHI) shall be managed to guard the integrity, confidentiality, and availability of PHI.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using the Website, you agree to this privacy policy, where permitted by law.

This policy may change from time to time (see Changes to our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, where permitted by law, so please check the policy periodically for updates.

Information We Collect About You

 We collect the following information from users of our Website:

  • Your name, e-mail address, telephone number and company information when you request information from our site;
  • Demographic information, such as National Provider Identifier (NPI), geographic area, and preferences for health care professionals requesting a provider performance report; and
  • Information about your Internet connection, the equipment you use to access our Website, and usage details, such as browsing activity.

We collect this information when you fill in forms on our Website, including when you create an account, complete a survey for research purposes, or request further services, such as to view healthcare provider information, or otherwise communicate with us. We also may ask you for information when you report a problem with our Website.

Information We Collect Automatically

As you navigate through and interact with our Website, we use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including your Internet protocol address, browser type, domain names, access times, and operating system, and details of your visits to our Website, including traffic data, location data, logs and other communication data, and the resources that you access and use on the Website. We also use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

We collect this information in order to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns;
  • Store information about your preferences, allowing us to customize our Website according to your individual interests; or
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection include:

  • Cookies (or browser cookies).  A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. You must accept cookies to access Embold Health as a registered user.
  • Web Beacons.  Pages of the Website and our e-mails contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit Embold Health, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
  • Web Analytics. We use analytics software to track aggregate and anonymous user behavior on our Website.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its content to you;
  • To provide you with information, products or services that you request from us, including information about recommended providers or facilities and notices about your account;
  • To notify you about changes to our Website or any products or services we offer;
  • To fulfill any other purpose for which you provide it;
  • In any other way we may describe when you provide the information; or
  • For any other purpose with your consent.

How We Share Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We disclose information:

  • To contractors, service providers, and other vendors we use to support our business;
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Embold Health’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Embold Health about our users is among the assets transferred;
  • To fulfill the purpose for which you provide it;
  • For any other purpose disclosed by us when you provide the information; or
  • With your consent.
  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Embold Health, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Accessing and Correcting Your Information

You can review and change your personal information by sending us an e-mail to [email protected] to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Do Not Track

Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. Currently, Embold Health does not respond to Do Not Track browser settings or signals. In addition, we deploy cookies, web beacons, and other technologies on our Website. Those tools may be used by us, our customers, and third parties to collect information about you and your Internet activity, even if you have turned on the Do Not Track signal.

Cross-Border Transfer

If you use our Website outside of the United States, you understand that we collect, process, and store your information in the United States. The laws in the United States regarding your information may be different from the laws of your jurisdiction. By using our Website, you consent to the collection, international transfer, storage, and processing of your data, where permitted by law.

Our Practices Regarding Children’s Information

Our Website is intended for users age 18 and older. We do not knowingly collect information from children. If we discover that we have inadvertently collected information from anyone younger than the age of 18, we will delete that information.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

Unfortunately, the transmission of information via the Internet is not completely secure.  While data are encrypted during the transmission or use of our Website and although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Your California Privacy Rights

Residents of the state of California have the right to request information regarding other companies to whom we have disclosed certain categories of information during the preceding year for those companies’ direct marketing purposes. At this time, we do not provide your information to any companies for direct marketing purposes.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website’s home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at [email protected]


Copyright 2020 | © Embold Health

1801 West End Avenue, Suite 800, Nashville, TN 37203