Bringing Better Care to Employees Through Personalized Engagement

Bringing Better Care to Employees Through Personalized Engagement

At Embold Health, we believe quality healthcare begins with empowering people to make informed choices about their providers. That’s why we work closely with employers to bring Provider Guide directly to employees, ensuring they have the tools and resources to access the right care the first time.

Personalized engagement is at the heart of how we connect with employees. Whether through live events, where we demo Provider Guide and answer individual questions, or through ongoing digital touchpoints like email campaigns, educational videos, and tailored mail materials, our goal is to make understanding and accessing high-quality care as simple as possible.

Our goal is to make understanding the tool and accessing high-quality care as simple as possible for your members.

A Hands-On Experience for Employees

This personalized approach extends seamlessly into live events, where employees can experience Provider Guide firsthand. These face-to-face interactions provide an opportunity to demonstrate the tool’s ease of use, answer individual questions, and showcase how it simplifies finding top-rated providers within their network.  

Many employees are excited to discover that the tool automatically filters providers based on their network coverage, allowing them to choose a provider without worrying about unexpected out-of-pocket costs. For employees seeking new providers, features like “Accepting New Patients” make the search even easier.

Some common questions we often hear are:

• “Is this tool free to use?”  - It is!

• “How can I access Provider Guide?” - You can access Provider Guide through your employer’s benefits portal, or by visiting the direct link provided during enrollment. It’s available anytime on desktop or mobile devices.

• “How are doctors measured?” - Through a data-driven approach that evaluates doctors on objective quality measures including appropriateness, effectiveness, and cost.

• “Can I search for providers who specialize in specific conditions?” - Yes, Provider Guide allows you to filter providers by specialty or condition, making it easy to find experts who meet your specific needs.

• “Can I see reviews or patient feedback in addition to ratings?” - Currently, Provider Guide focuses on objective, data-driven ratings rather than subjective reviews. This promotes unbiased information to help you make decisions.

For employees who have already chosen their healthcare providers, Provider Guide offers the opportunity to see how their current doctors measure up, and give them peace of mind knowing they’ve chosen the right care.

Building Awareness and Engagement

Engaging employees and driving awareness requires a multifaceted approach that combines strategic planning, creative communication, and hands-on experiences. We equip employees with tangible, easy-to-use resources, such as magnets, flyers, postcards, one-pagers, and digital assets, to meet employees where they are. These materials provide quick reference points and emphasize the simplicity and value of using Provider Guide to connect with high-quality providers.

Attending live events provides another impactful opportunity to build awareness. During these sessions, we offer demonstrations of Provider Guide, allowing employees to see the tool in action, ask questions, and even look up provider ratings on the spot. This hands-on experience brings the tool to life and helps employees visualize how it can make healthcare navigation less stressful and more empowering. We often notice a growing excitement among employees as they realized how Provider Guide could make navigating healthcare less stressful and more empowering.  

To further deepen understanding, we also create personalized communication campaigns, including email blasts and educational videos, tailored to explain Provider Guide’s features and benefits. These materials not only educate employees but also drive them to take action by exploring the tool. Our FAQ one-pagers further address common questions, making it easier for employees to navigate their healthcare options confidently.

Partnering with Employers for Impact

By combining physical materials, digital campaigns, HR collaboration, and live engagement opportunities, we create a comprehensive strategy that not only informs, but also inspires employees to make the most of Provider Guide. Together, these efforts ensure that employees are supported at every step, leaving a lasting impression and fostering a deeper connection to their healthcare journey.

We’re proud to partner with organizations that share our commitment to improving employee health and well-being. Events like these are a great example of how collaboration with employers can create a more informed and engaged workforce.

When employees have the right tools and information at their fingertips, they can make confident decisions about their care. Whether it’s finding a specialist, verifying coverage, or simply checking if their doctor is accepting new patients, Provider Guide makes the process seamless. We’re always ready to showcase its benefits in person.

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Want to learn more about how Embold Health can support your team?  

Visit us at emboldhealth.com/demo to explore how we help your team find the right care, the first time.