Engagement that moves members to better care

A man and a woman smiling while looking at a laptop and holding papers, surrounded by circular icons representing analysis, documents, people, and tools.

Guiding members to high-quality care through trusted tools, simplified navigation, and smarter, personalized engagement.

Explore Our Solutions

We're redefining the provider search experience with intuitive tools, engaging experiences, and meaningful incentives. By making it easier to find and choose high-quality care, we help members make better decisions and improve their health.

Driving smarter healthcare choices

We don't just inform; we guide, simplify, and activate.

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Personalization

Omnichannel touchpoints, inclusive design, and tailored messaging.

Empowerment

Equipping members to choose the right care on their terms.

Reinforcement

Timely, meaningful incentives reward smarter decisions and build better habits.

Purpose-built for impact

Evidence-basedRooted in behavioral science and designed to influence real-world member decisions.

Validated modelBuilt on rigorous data and designed to drive behavior change, improve outcomes, and maintain long-term engagement.

Incentive-driven impactReinforcement strategies proven to shift behavior and strengthen new habits.

Behavior change that lasts

20%of eligible members engaged in 2024.

36%return rate among engaged members.

90%average member satisfaction rate.

Person pointing with a stylus at graphs and charts displayed on a tablet and printed papers on a table.

Our Solutions

Turning engagement into action

Embold Engage

Smartphone displaying a chat interface from Embold Health with a message: 'Hi, my name is Embold. I am here to help you find the right doctor. In a few sentences, tell me what’s up?'

Guide members to high-quality care through customized communications and hands-on support.

Integrated communications: Engage members across platforms, including SMS, digital, and print.
Flexible delivery models: Choose from DIY, customized, or full-service packages.
Strategic alignment: Pair communications with incentives, search tools, and care navigation to drive measurable behavior change.

Collection of healthcare promotional materials from ACME and Embold Health, including FAQs, cards with care messages, and banners encouraging trust in health services.

Embold Rewards

Search interface for finding a quality healthcare provider in Nashville, TN with options for Virtual Assistant, Primary Care, Pediatrics, Colonoscopy, Cardiology, Ortho-Joint, Dermatology, and Gastroenterology.

Encourage smarter care decisions by rewarding employees for choosing high-quality providers.

Easily accessible: Use Provider Guide to find top-performing providers flagged for rewards and incentives.
Fast fulfillment: Gift cards delivered digitally within 10 days creating immediate, positive reinforcement.
Seamless integration: Layered into existing benefits with minimal admin lift and full support from Embold.

Laptop screen showing a healthcare provider search page with sections for top searches like Primary Care, Pediatrics, and Colonoscopy, and a Rewards Program offering digital gift cards for seeing high-quality doctors.

Embold Virtual Assistant

Animated text message conversation on smartphone where user texts 'Find care' and receives options to select healthcare provider types.

A generative AI chat tool delivering real-time, context-aware guidance.

Natural language interface: Ask about symptoms, conditions, or providers.
Clinically-validated intelligence: Use Embold's patented quality analytics to guide decisions.
Integrated access: Seamlessly connects across Provider Guide, Teams, Slack, SMS, and more.

Redefining how members choose care

When people choose providers based on quality, not habit or convenience, they receive higher-quality care. Health plans see more appropriate utilization. Employers cut down unnecessary costs. And the entire system moves toward greater transparency and better outcomes.